Reply To: OCU C)SP D Week 01 Lesson 02 Discussion
A strong incident response starts with a clear IR policy that lists roles, contact paths, and who is in charge. It should include a severity and escalation chart, so people know when to wake up leadership and when to call the IR team. A communication policy controls what is shared inside and outside the company to avoid rumors and protect sensitive details. A data protection and backup policy defines how often we back up, where copies live, and our RTO/RPO targets so teams know how fast to restore and how much data loss is acceptable. An access control policy limits who can touch critical systems during an event.
Two items that are often missed: evidence handling policy that tells staff how to preserve logs, disks, and screenshots so forensics and legal work are possible; and a legal/HR notification policy covering breach reporting and employee issues. Finally, a training and drills policy requires tabletop exercises and after-action reviews, so we learn and improve. Together, these policies keep people calm, protect data, and speed recovery.