New Hope Operating Systems Technician

The Operating Systems Technician course will cover installing, configuring and maintaining devices, PCs, and software for end users; understanding the basics of networking and security/forensics from the operating system view. Properly and safely diagnose, resolve, and document common software issues. Apply troubleshooting skills, and providing appropriate customer support.

We will cover virtualization, security, desktop imaging, and deployment. You will also learn the security foundations needed for the various operating systems.