Hello Isabelle!
Good input in regards to using Windows recovery environment as it is a critical tool for troubleshooting and repairing Windows when something goes wrong. It’s usually helpful if there a failed Windows update, malware or drivers corrupt the boot process, or even when you cant reach the desktop normally. I’ve heard that utilizing Linux, it is easier to navigate and see what issues are causing your computer to go through such obstacles (from what I’ve heard). On the side note, SFC (System File checker) is another great tool to find corrupted system files that may be causing your computer to not work properly. Great post once again and hope this helps!