[Caleb Kiser]

Troubleshooting is one of those skills that are absolutely crucial for any hardware technician. Troubleshooting allows for the identification and resolution of issues to be done quickly. It helps save time, money, and resources. Troubleshooting is defined as finding and fixing problems in any computer system, network, or software. And when you are regularly checking up on systems and running maintenance, you allow the systems to be more reliable and stable. I work in Graphic Design and Media at my church, so I use troubleshooting all the time. It’s been so helpful in keeping things running smoothly. But troubleshooting requires knowledge of the systems, computers, and networks that we use. So I must be constantly keeping up on the technology of everything that I use to make sure I can properly troubleshoot.