[Teisha Nolen]

Great post! You are right – access controls are critical, especially in industries such as electric utilities, where we handle sensitive operational and customer data daily. In my experience, clear access policies help prevent unauthorized changes to systems like outage management or billing platforms. Role-based access and multi-factor authentication aren’t just best practices; they’re essential safeguards. When access is properly managed, it protects not just the data but the integrity of the entire operation.