Troubleshooting display devices is a way for us to identify issues that are affecting the monitor’s ability to display certain things, or the monitor is possibly displaying things that are not right. When you begin the troubleshooting process for a display device, you want to first make sure the monitor is powered on. Sometimes the power cable can come loose or even be completely unplugged. If the cable is loose, you want to make sure you plug it in all the way, and if the cable still isn’t working, you can always try using a different cable if you have access to one. If the computer is on and you are getting a “no signal” pop-up, that most likely means you are connected to the wrong input source. Monitors sometimes only have one input source, but they can also have two or three different ones, so make sure you are connected to the correct input source. If you now have an accessible screen, but there is a mistake with the size or the graphics are blurry, you can try restarting the monitor, and if that doesn’t work, you can check display settings to make sure you have the proper display settings. Also, you can have software updates. Sometimes updating the computer can help fix display problems. If none of this can help fix the display, it could always be a screen issue with the monitor. Trying another monitor to see if your monitor is the issue can be helpful. It’s always easier to do your research and try to find the problem than to guess and possibly risk encountering more issues in the future.
Please Note:
The support ticket system is for technical questions and post-sale issues.
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If you have pre-sale questions please use our chat feature or email information@mile2.com .



