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Reply To: OCU C)NP A Week 01 Lesson 01 Discussion

#89735
Ashly Jackson
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Perfectly written about troubleshooting process and the reasons in understanding way. Troubleshooting initially looks for common, known causes. For example, when a laptop does not boot up, an obvious first step is to check whether the power cable is working. Once common issues are ruled out, troubleshooters must run through a checklist of components to identify where the failure is happening.

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