Reply To: OCU C)NP A Week 01 Lesson 01 Discussion

Joseph Doss

When troubleshooting always start with the simplest checks first (ex. if you have network connection issues is your router on) Check if the device or devices are properly connected to power and powered on. If so check you other connections (if network issue check your Ethernet cable or WiFi, if it’s a video issue check your monitor connection and so on) depending on your case and escalate upward into more advanced testing until you find the issue, of course tanking into account what COULD be the issue (If you keyboard isn’t working don’t check your mouse for issues) anything that could not be the issue can be automatically ruled out before continuing further.


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