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Home » OCU C)NP A Forum » OCU C)NP A Weekly Discussions » OCU C)NP A Week 01 Lesson 01 Discussion » Reply To: OCU C)NP A Week 01 Chapter 01 Discussion
When troubleshooting always start with the simplest checks first (ex. if you have network connection issues is your router on) Check if the device or devices are properly connected to power and powered on. If so check you other connections (if network issue check your Ethernet cable or WiFi, if it’s a video issue check your monitor connection and so on) depending on your case and escalate upward into more advanced testing until you find the issue, of course tanking into account what COULD be the issue (If you keyboard isn’t working don’t check your mouse for issues) anything that could not be the issue can be automatically ruled out before continuing further.
The support ticket system is for technical questions and post-sale issues.
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If you have pre-sale questions please use our chat feature or email information@mile2.com .
Mile2 Cybersecurity Certifications is a world-leader in providing accredited education, training, and certifications for INFOSEC professionals. We strive to deliver the best course ware, the strongest Cyber Range, and the most user-friendly exam system in the market.
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Our training courses follow our role-based Certification Roadmap. Plus, many of our classes include hands-on skill development in our Cyber Range. We train students in penetration testing,disaster recovery, incident handling, and network forensics. Additionally, our Information Assurance training certification meets military, government, private sector and institutional specifications. Â
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