Reply To: OCU C)HT B Discussion Lesson 01
Troubleshooting is valuable due to all the information you are given during the process. The trouble shooting process can help to identify issue prior to it arising. When troubleshooting for one issue it is common to discover another issue the device is having while running a diagnostic scan. There are countless methods of troubleshooting that can be used when diagnosing a device. Another instance where troubleshooting is valuable, is when creating preventative measures. The information collected while trouble shooting can be used to put standards in place that assist with company efficiency and accuracy. What makes troubleshooting most valuable is its ability to rectify computer issues. When using trouble shooting features you can rectify a large scale of issues ranging from hardware and software. Once those issues are resolved you are able to document the process creating a call to action for similar issues in the future.
