Reply To: OCU C)HT B Discussion Lesson 11
There are several different ways to trouble shoot printers. The trouble shooting method used will always depend on the type of printer and the issue the printer is having. There are some common trouble shooting methods that are used for printers. An issue that most printers face is ink streaks. To trouble shoot this issue some practical options are to check the ink cartridge to ensure it is not too full or not full enough, ensure that the printer head is not clogged, and you have properly removed all protective shields from the ink cartridge.
A simple trouble shooting method often overlooked is changing the paper in the printer. If a printer is loaded with the incorrect type of paper required for the printer, it can cause the printer to malfunction. In some cases, the paper causes the printer to jam. To correct a printer with the wrong paper, you can find the correct paper size. If the printer did jam due to the incorrect paper, you will first need to remove the jammed sheet of paper. Removing the paper tray, locating the jammed sheet of paper, and removing it for the printer will typically clear the jam. In some cases, after removing the jam the printer will require a restart.
