Excellent post Misty,

It is essential to stay up to date on the most current drivers as they can cause all kinds of issues with monitors. I have an HP Pavilion laptop that I have to update the Intel drivers on constantly as some of the HP’s have been known to have issues with flickering related to the graphics driver, but as stated the first step is to always make sure there is power to the display. As an agent that troubleshoots computer peripherals all the time, it never ceases to amaze me how many people do not check before submitting a ticket or calling in for this issue.