In order to qualify for a refund minus cancellation fees, individuals who have registered for a live instructor-led class must submit a written cancellation request before the specified deadline. This deadline falls on the Friday occurring one month prior to the class commencement. Should MILE2 receive a cancellation request after this deadline, MILE2 reserves the right to issue a credit to the registrant’s MILE2 account. This credit can be applied towards participation in another live class within a period of 12 months. Failure to utilize the credit within this timeframe will result in the forfeiture of funds by the registrant.