September 8, 2025 at 10:39 pm
#108126
Participant
Hi, Carlos! I agree that growth and customer satisfaction are both important for an organization. Companies do need to focus on maintaining good services to customers in the present time, but they also need to be prepared for growth in efficiency and technology for the future. Cybersecurity risks and economic instability can threaten these two goals. If information is leaked, customers will feel violated and it may be hard to recover. Additionally, economic instability can make it harder for businesses to grow, and the uncertainty of product or price can create a problem for customers.



