[Trae Johnson]

Your explanation of the Zachman Framework really emphasized how it gives clarity to complex systems. The way you tied the various perspectives-planner, owner, designer, and so on-back to teamwork was helpful. I also appreciate how you compared this with ITIL’s focus on service quality. Zachman organizes the architecture, ITIL organizes the operations. The two serve very different purposes but complement one another, and your post captured that balance effectively.