[Marcena Davis]

Hi Kelly, thank you for sharing your personal experience with security issues. It’s unfortunate that you have been a victim of bad password hygiene and phishing. However, your experience serves as a valuable lesson for all of us about the importance of strong passwords and being cautious about providing personal information online. It’s great to hear that the cloud-based program was able to fix the issue and that your insurance covered most of the charges. As for the phishing incident, it’s unfortunate that you lost money and had to close your checking account. It’s a good reminder to always be cautious and do research before providing personal information or paying for services online.