Mile2 Cybersecurity Certifications

Cybersecurity Certifications

Reply To: OCU C)HT D Discussion Lesson 01


Hi, you are right documenting your troubleshooting process is a critical step in resolving PC issues effectively. It involves a detailed record of the problem, the steps to diagnose and fix it, and the outcome. This not only helps in tracking down recurring issues but also serves as a knowledge base for future reference.


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