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When it comes to troubleshooting a power supply unit, there are some things to keep in mind. You want to make sure you have the computer turned off and have all electrical cables/wires disconnected. You typically will be using a multimeter or a power supply tester to troubleshoot you PSU. Regardless of which tool you use, you will need to take the chassis apart to get to the PSU in the motherboard. You will then plug your tool into the power connector and test the voltage via a connection to a live wall outlet. Ensure that the PSU is turned on and that the voltage is appropriate. If all is well, the issue could be another power connecter or maybe a charging problem.
The support ticket system is for technical questions and post-sale issues.
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If you have pre-sale questions please use our chat feature or email information@mile2.com .
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