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Methods of printer troubleshooting would be checking the connections and WIFI is connected to the same WIFI as the printer to making sure the paper isn’t jammed and not over filled or underfilled. Making sure the ink cartridges are the correct ones that belong to the printer and are full of ink and properly inserted in the printer. I would also check to make sure the printer went with the device you are connecting it to. ( I have 3 printers I bought without making sure it was the correct one to work with my operating system). Make sure your printer and devices drivers are up to date.
The support ticket system is for technical questions and post-sale issues.
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If you have pre-sale questions please use our chat feature or email information@mile2.com .
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