Reply To: OCU C)OST C Discussion Lesson 06

Two common types of windows troubleshooting methods are Safe Mode Boot and Event Viewer Analysis. I am quiet familiar with Safe Mode Boot as i have recently came upon issues with my PC and had to configure and troubleshoot it on my own which is quiet a surprise!

Safe Mode Boot: Starts windows in Safe Mode, in which loads only the essential drivers and services. You should only use this options either when the system is crashing, freezing or misbehaving abnormally. IT also helps determine if third party software or drivers are causing issues. It is useful for removing malware or problematic applications.

Event Viewer Analysis: To check logs for system, application and security errors. Using this option is required when you need to investigate system errors or performance issues. It is basically ideal for diagnosing recurring problems like failed startups or app crashes. It also helps identify the source of critical or warning level systems events.