Mile2 content is printed on demand and therefore there is no refund after the material has been ordered and printed. All classes are live online or instructor lead and therefore there is no refund policy. Students may audit a Mile2 class at least once one year from the time the student took the same class. All exams are final and there is no retake option unless a second chance exam is purchased, or a provision was granted through a Mile2 authorized training partner, or from Mile2.