Reply To: OCU C)OST C Discussion Lesson 06
When troubleshooting Microsoft Windows, two effective methods are Safe Mode and using Event Viewer with Reliability Monitor. Safe Mode is ideal when the system is crashing, freezing, or failing to start correctly. It loads only the essential drivers and services, helping to isolate the problem. If the issue doesn’t occur in Safe Mode, it’s likely caused by a third-party application or driver, making it easier to identify and remove the culprit. On the other hand, Event Viewer and Reliability Monitor are useful when the issue is less obvious, such as random crashes or failed updates. Event Viewer provides detailed logs of system and application errors, while Reliability Monitor offers a user-friendly timeline of problems, including hardware and software failures. These tools help pinpoint the exact cause of system instability. By choosing the right method based on the nature of the issue—visible behavior versus hidden system errors—you can troubleshoot Windows more effectively.