[Latoya Stoudmire]

There are several diverse types of mobile devices. Each mobile device must rectify any trouble shooting issues differently. Some mobile devices are laptops, cell phones, smart watches and more. When trouble shooting a device like a cell phone it is important to first identify the issue with, the device. If the device is having an issue connecting to a network, to trouble shoot the issue first check the device network setting. Ensure that the device is connecting to a network that is available. You also want to ensure the network credentials are correct when trying to access an internet connection.

Laptops are a mobile device that can use some of the same techniques for trouble shooting as a PC. Laptops and PC’s have some of the same hardware components such as a motherboard a Ram and other components. Similar to trouble shooting a PC, when trouble shooting a laptop, it is important to first identify the problem. When trouble shooting one of the first steps to take is checking the power source check. You do this by checking all the cables and battery connectivity are established. Another trouble shooting method is to ensure the laptop is running at its most current version. CPU overheating sometimes can be an issue for the laptop. To trouble shoot the CPU you can clean the CPU fan and heatsink with compressed air. (Knotts, 2024) There a numerous ways to trouble shoot a mobile device but each depends on the type of device and its issues