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Cybersecurity Certifications

OCU C)HT B Discussion Lesson 03

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    • #98299
      Manny Varela
      Keymaster

      Discuss some of the troubleshooting techniques behind the computer’s power supply.

    • #98468
      Latoya Stoudmire
      Participant

      There are several different techniques you can use when troubleshooting a PC power supply. The simplest technique would be checking the power outlet supply sourcing the computer. Often, a power supply issue can be as simple as a faulty connection. The faulty connection can be the result of an outlet not working or a cable not being connected properly. Discharging the computer is another troubleshooting method used. Discharging the computer consists of unplugging all the cable connections from the computer and waiting for a brief period then reconnecting all the cables. Another troubleshooting method is one called the jumper test method. The jumper test is also known as the paper clip method. The paper clip method allows you to verify PSU functionality when it is disconnected from the components inside a PC. This test will identify some common issues like short circuits inside the power supply, Failed components, and a live power connection. (smartbuyer)

      How to troubleshoot a PC power supply – newegg business smart buyer. (n.d.-b). https://www.neweggbusiness.com/smartbuyer/components/how-to-troubleshoot-a-pc-power-supply/

    • #98487
      Braden Binegar
      Participant

      To troubleshoot a computer’s power supply, start by checking that all power cables are securely connected. Test the power outlet with another device to ensure it’s working. Inspect the power supply for any visible damage or unusual smells. Use a multimeter to measure the power supply’s output and confirm it’s providing the correct voltage. If you suspect the power supply is faulty, try swapping it with a known good unit to see if the issue resolves. Reset the BIOS/UEFI by removing and reinserting the small battery on the motherboard. Finally, check inside the computer case for any loose screws or metal objects that could cause a short circuit. These steps can help identify and fix power supply issues effectively.

      • #98549
        Jason Springer
        Participant

        Hello Braden,
        After reading your discussion post, I liked how you walked through the whole troubleshooting process step by step. One part that could have been included that I learned about was making sure that the power supply is unplugged before messing with it so there’s no live current that could shock or in extreme cases kill anyone who isn’t careful.

    • #98545
      Jessica Belknap
      Participant

      When a personal computer experiences a sudden malfunction with no apparent cause, it’s crucial to prioritize a thorough examination of the power supply unit (PSU) when troubleshooting the system. A malfunctioning or faulty PSU can manifest in a wide range of intermittent computer problems, such as random shutdowns, boot failures, and system instability. Experienced PC technicians often consider the power supply as a potential culprit and begin their diagnostic process with a comprehensive assessment of the PSU’s functionality and health. Common hardware-related issues that can occur with a computer system include failures during the boot-up process, the PC not powering on at all, spontaneous restarts or lockouts when trying to use the machine, case fans and hard drives that do not spin, an overheating system due to heatsink and fan failure, errors related to system memory, and recurring blue screen of death (BOSD) errors. These issues can indicate various hardware malfunctions that may require troubleshooting and repair.

      https://www.neweggbusiness.com/smartbuyer/components/how-to-troubleshoot-a-pc-power-supply/

    • #98547
      Jason Springer
      Participant

      When troubleshooting a computer’s power supply there are a few different techniques I learned throughout this week’s work and readings, depending on the situation. Before you do anything to the power supply, it is necessary to always make sure that any cords connected to it are unplugged so you don’t have the risk of being electrocuted because of flowing electricity and risking putting yourself in life-threatening danger. I also learned that when working on components of a computer like the power supply, you should also use an ESD strap to prevent any static electricity damage from happening. One of the troubleshooting techniques that I learned about was using a multimeter to test each pin of the ATX connector to figure out if there were any shortages in any pins and if so which ones aren’t working. To do this you have to “bridge” pins 15 which is the ground and 16 which is the PSU ON.

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