SUPPORT
Please Note:
The support ticket system is for technical questions and post-sale issues.
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If you have pre-sale questions please use our chat feature or email information@mile2.com .
Qualifying CEUs
In order for a CEU to qualify toward a certification renewal, there must be a way to provide documentation supporting the CEUs.
Types of activities that qualify include:
Mile2 Activities
- Complete a Mile2 Self-Study Course
- Complete a Mile2 Live Class
- Earn a New Mile2 Certification
- Attend a Mile2 Webinar
Other Education & Training
- Earn a Non-Mile2 IT Certification
- Attend IT Industry Workshops
- Participate in IT Industry Training
- Complete a College Course for IT
Other Activities
- Publish IT related Articles or Books
- Participate in an activity as a Subject Matter Expert
- IT Related Work Experience
- Complete a College Course for IT
Mile2 Activities
#1 Complete a Mile2 Self-Study or Live Class
Each Mile2 Course has a designated number of CEUs. These CEUs can be found on the outline for each course. These CEUs will automatically be applied to your Mile2 Transcript upon completion of the course. Please visit our Certification Roadmap page to view the 30+ Courses and Certifications available.
#2 Earn a New Mile2 Certification in the Same Category as Your Current Certification
Your Current Certification
Earning These New Mile2 Certifications Qualify for an Automatic Renewal
If you hold any of the 100 Level/Foundation Courses, and you earn any other Mile2 certification, your original certification with qualify for automatic renewal. *The C)SA1 and C)SA2 do not qualify.
Please Note: Once you have passed a qualifying certification in the proper category, you must request the renewal to the specific expired course via the Support Ticket process.
Other Education and Training
How to Log Non-Mile2 CEUs
Mile2 honors education and training from all higher education institutions and reputable IT training organizations. To report activities outside of the Mile2 Learning Management System please follow these steps:
Step 1
Log in to your Mile2 Account.
Step 2
Click on the Submit CEUs tab.
Step 3
Enter the correct information and submit your support documentation.
Step 3
Check the My Transcripts page to see that the CEUs are showing.
Non-Mile2 Cybersecurity or IT Training, Education, and Certification Examples
- Earn a Non-Mile2 IT Certification
- Attend IT Industry Workshops
- Participate in IT Industry Training
- Complete a College Course for IT
- Review an Article or Publication
- Attend an IT-based Webinar
- Participate in Ethical Hacking Competitions
Other Qualifying Activity Examples
- Work Experience in any IT field
- Participate in an activity as a Subject Matter Expert
- Develop Cybersecurity Education Materials
- Serve on a Cybersecurity Panel
- Publish an IT based Blog or Article
- Publish an IT based book or white paper
- Publish an educational video covering IT topics
- Advise, Tudor or Mentor others in Cybersecurity
How to Purchase Your Renewal Certification
First – Ensure that all of your CEUs have been entered and are showing on your transcript.
Second – Take a screen shot or download your transcript
Third – Purchase the applicable certification renewal exam
Forth – During the Exam you will be asked to load a copy of your transcript
Fifth – You will be asked to recommit to Mile2’s Code of Ethics, Policies and Procedures
