SUPPORT
Please Note:
The support ticket system is for technical questions and post-sale issues.
If you have pre-sale questions please use our chat feature or email information@mile2.com .
Mile2 Cybersecurity Certifications
Continuing Education Units (CEUs)
In order for a CEU to qualify toward a certification renewal, there must be a way to provide documentation supporting the CEUs. Types of activities that qualify include:
Mile2 Activities
- Complete a Mile2 Self-Study Course
- Complete a Mile2 Live Class
- Earn a New Mile2 Certification
- Attend a Mile2 Webinar
Other Education & Training
- Earn a Non-Mile2 IT Certification
- Attend IT Industry Workshops
- Participate in IT Industry Training
- Complete a College Course for IT
Other Activities
- Work Experience in any IT field
- Activity as a Subject Matter Expert
- Develop Cyber Education Materials
- Serve on a Cybersecurity Panel
Mile2 Activities
#1 Complete a Mile2 Self-Study or Live Class
Each Mile2 Course has a designated number of CEUs. These CEUs can be found on the outline for each course. These CEUs will automatically be applied to your Mile2 Transcript upon completion of the course. Please visit our Certification Roadmap page to view the 30+ Courses and Certifications available.
#2 Earn a New Mile2 Certification in the Same Category as Your Current Certification
Your Current Certification
Earning These Mile2 Certifications Qualify for Automatic Renewals
If you hold an expiring certification in this section, Management Certifications, and you earn another certification listed in this section within 12 months of the expiring certification, your expiring certification will qualify for a no-charge renewal. The new certification can only be used once to renew another certification.
If you hold an expiring certification in this section, Response and Recovery Certifications, and you earn another certification listed in this section within 12 months of the expiring certification, your expiring certification will qualify for a no-charge renewal. The new certification can only be used once to renew another certification.
If you hold an expiring certification in this section, Prevent and Protect Certifications, and you earn another certification listed in this section within 12 months of the expiring certification, your expiring certification will qualify for a no-charge renewal. The new certification can only be used once to renew another certification.
Please Note: Once you have passed a qualifying certification in the proper category, you must request the renewal to the specific expired course via the Support Ticket process.
Other Education and Training
How to Log Non-Mile2 CEUs
Mile2 honors education and training from all higher education institutions and reputable IT training organizations. To report activities outside of the Mile2 Learning Management System please follow these steps:
Step 2
Click on the Submit CEUs tab.
Step 3
Enter the correct information and submit your support documentation.
Step 3
Check the My Transcripts page to see that the CEUs are showing.
Non-Mile2 Cybersecurity or IT Training, Education, and Certification Examples
- Earn a Non-Mile2 IT Certification
- Attend IT Industry Workshops
- Participate in IT Industry Training
- Complete a College Course for IT
- Review an Article or Publication
- Attend an IT-based Webinar
- Participate in Ethical Hacking Competitions
Other Qualifying Activity Examples
- Work Experience in any IT field
- Participate in an activity as a Subject Matter Expert
- Develop Cybersecurity Education Materials
- Serve on a Cybersecurity Panel
- Publish an IT based Blog or Article
- Publish an IT based book or white paper
- Publish an educational video covering IT topics
- Advise, Tudor or Mentor others in Cybersecurity
How to Purchase Your Renewal Certification
1) Ensure that all of your CEUs have been entered and are showing on your transcript
2) Submit a screenshot of your activity, or upload your transcript
3) Purchase the applicable certification renewal product
4) Answer seven(7) “Code of Ethics” questions within the purchased renewal product
1) Ensure that all of your CEUs have been entered and are showing on your transcript
2) Submit a screenshot of your activity, or upload your transcript
3) Purchase the applicable certification renewal product
4) Answer seven(7) “Code of Ethics” questions within the purchased renewal product